Business Analyst Books in Progress


It is all about change.


There is a problem that needs to be solved. Sales needs support for the new marketing initiative. HR wants the employees to be able to manage their own United Fund and other charity deductions online. Marketing needs to change the mailing preferences to allow customers to “opt out” of various publications to be in conformance with new regulations. The accounts payable system is old and slow and getting more inaccurate by the day.


The business wants these problems solved. They cannot spend the time to research, investigate and determine the best way of doing so. Besides, the solution requires automation, computers, software, et cetera. The business does not do those things. They do not have the expertise. They do not want code. They do not want systems. They do not want networks. All they want is a solution to their problem.


IT will make it happen. The forces of computer technology will write the software, define and populate the databases, connect the networks, and add hardware. All they need to know is – what it is that the business wants done.


Who is defining what will be done to solve the problem? Who defines the solution in such a way that the business can agree with the solution and the technologists can understand what is to be done?


And when the technology is ready for the business, there will be a change. Who will make sure the change is made efficiently and the transition from the current to new process is smooth?


The answer to these questions is the business analyst.


The business analyst’s marching orders are thus:


  • There is a problem, define it.
  • There is a solution, describe it.
  • We need a change to the organization, make it happen.


The Essence of the Business Analyst is in the process of being edited and reviewed for publication in the spring of 2009. The book contains six sections:


  1. The reality of the business analyst,
  2. The roles of the business analyst,
  3. The relationships,
  4. The responsibilities of the business analyst,
  5. The business analyst routine – the process, and
  6. The rap-up with a set of business analyst principles.


Once this book is into publication, we will focus on the follow-on book which right now is The Deductive Business Analyst which describes how the business analyst investigates the business problem through elicitation, analyzes the problem and solution, and documents the results in a solution document.